Returns & Cancellation Policy

At SHYYNE, we ensure that every piece is carefully inspected before it is shipped. However, if you face any issue with your order, we are here to help.

Return Eligibility

If you receive a product that is damaged, defective, or incorrect, you may request a return within 48 hours of delivery.

To initiate a return request, please email us at shyyneofficial@gmail.com with:

  • Your Order Number
  • Clear photos or videos of the product showing the defect or damage
  • The original packaging

Our team will review the request and confirm eligibility.

Store Credit Policy

Once the return is approved and the product is received and inspected, the customer will receive a Store Credit equivalent to the product value.

  • The store credit will be valid for 12 months from the date of issue.
  • Store credit can be used for any purchase on the website.

Please note that refunds to bank or original payment method are not provided.

Return Shipping

Customers are required to ship the product back to us at their own cost using a reliable courier service.

The product must be returned:

  • In unused condition
  • With original packaging
  • Without any damage caused after delivery

Non-Returnable Conditions

Returns will not be accepted if:

  • The product shows signs of wear or use
  • The request is made after 48 hours of delivery

The product is returned without prior approval

Cancellation Policy

Orders can be cancelled only before they are shipped.
Once an order is dispatched, cancellation is not possible.